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Lonnie E. Shipe, M.A.
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Lonnie E. Shipe, M.A.   My Press Releases

“Always remember that you can explain things for people, but you can't comphrend for them.” Shannon L. Alder

Published on 6/10/2018
For additional information  Click Here

Seek Confirmation

When giving instructions, do not assume that you are making yourself clear. Ask the employee to explain what you just said and what you expect of him or her.

       Certain people are just designed to make us miserable. Unfortunately, it seems like most of them show up to work with    us. Discover the proven, practical strategies to deal with your toxic co-workers in difficult people at work.  When nothing else works, try the successful "detox" plan to neutralize these                                          problem personalities.
                  

Rehearse

 Making simple requests is painless. But if you must explain something more complicated, do not wing it. You may waste time backtracking or jumbling words.

As you rehearse, use the fewest words possible to describe your goal. Boil down the expected outcome to its essential.

Once you find a concise way to summarize the outcome you want, write it down and memorize the key phrase that captures the main point.

Speak and Write 

To ensure that the employee understands you, assign tasks both orally and in print. Get in the habit of talking with that person and telling him or her what you need. Let the employee ask questions and offer suggestions. Then, follow up soon after the discussion with an email or memo that summarizes what's expected, along with the timetable for the project.

Stick to behavior 

When managing someone with an attitude problem, do not let the person's personality interfere with the job at hand. Focus on describing the work that you need done.

Avoid lacing your comments with any quips or cynical asides about the person's spotty track records on complying with your past requests. What you may view as a harmless jab ("Maybe you will hit the deadline this time") may make the employee even more jaded and resistant to help.

Talk on the employee's turf 

If you have a personality conflict with a certain employee, the last thing you should do is make him or her feel "bossed around" when you assign a task.

A practical way to encourage such employees to comply is to meet in their offices, not yours. Calling employees into your office to assign a task could instantly put them on the defensive.

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