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Gene Hammett
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341 | How to Regain Trust with Stephen MR Covey

Published on 11/13/2018
For additional information  Click Here

Trust is essential in business, leadership, and relationship. But what happens when you lose trust. What do you do next? I have a great interview with Stephen M.R. Covey about how to regain trust. This message is not just for leaders or even just business people. Listen in for Stephen’s insights on how to regain trust.

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Target Audience: Stephen is a co-founder of CoveyLink and the FranklinCovey Global Speed of Trust Practice. A sought-after and compelling keynote speaker and adviser on trust, leadership, ethics, sales, and high performance, he speaks to audiences around the world about trust and how to regain trust.

How to Regain Trust: The Transcript

Disclaimer: This transcript was created using YouTube’s translator tool and that may mean that some of the words, grammar, and typos come from a misinterpretation of the video.

Leaders in the trenches and your host today is Gene Hammett.

Hi, this is Gene Hamment. I’m with leaders in the trenches. My question for you is how do you regain trust? We all have had those situations where we have had trust broken on us or with us, but how is the right process or how do we actually go about regaining trust? I will tell you that once it is regained, you could actually build a deeper relationship, but you don’t want to do that on purpose because what happens is they don’t allow you the chance to rebuild it.

Now, when we talk about trust, I really thought about who should I have in this conversation? Well, there is a fantastic author of a book called the “speed of trust”and that Stephen Mr. Covey. You may have heard the name before because Stephen Covey has been around for ages, but don’t get confused with his father or the seven habits for highly effective people. Sorry, I misspoke there.

So that book has changed so many people’s lives and the basis for this work on trust came from Steven. Mr. Covey, his son working with him on getting that message out into the world. So we talk about how to regain trust and we talk about the specific five steps that you can take to do it for yourself. So stay tuned for the interview here at leaders in the trenches.

Gene: Hey Stephen, how are you?

Stephen: Hey, doing great Gene. Great to be with you.

Gene: Well, I’m excited to have you here. This is when I got an email in from your team and, and I get a lot of emails. I go really? Stephen Covey wants to be on my show. Is that for real? So I’m really excited to have you here.

Stephen: I’m honored to be here especially because of kind of your whole approach, you know, leadership in the trenches and so gaining real practical with this and that’s kind of what I’ve been trying to do with trust is, is to get real and practical with it. So I think it’s a great fit. I mean, what you’re doing, what I’m doing.

Gene: Well, you’re carrying on a lot, you know, big shoes to fill. And I’m sure you’ve heard this before, give us a little bit of background on where the core of this essence came from years ago.

Stephen: Yeah. You know, it’s interesting because, uh, you’re referring to my father. He wrote seven habits of highly effective people and I helped my father build at the company that took seven habits throughout the world. And, um, it was pretty exciting and I’ll tell you why. It was in that process of doing that. And I started to see how trust changed everything. Not In small incremental ways, but in profound ways, in economic ways that whenever it’s high trash you can move faster with less cost and there’s low trust that cost more. And it took you longer. And I came to the conclusion that there’s economics to trust. It’s not just a social virtue is the next show. You can put a price tag on it. It affects this speed. Once you’ve removed the cost of everything. And once I saw this, I began to see it everywhere else in relationships with suppliers, distributors in with customers, with our own people, that there’s an economic success. There’s a speed to trust and nothing is as fast as the speed of trust and so it kind of grew out of the work that I did with my father as we took seven habits throughout the world and we build an organization. I saw the economics of trust playing out everywhere. And the insight was that press is not just social, everyone knows it, it’s social, it’s also financial, it affects speed and cost and you can put an economic value on that.

Stephen: And suddenly tresses moved from a soft kind of Nice to have social virtue into a hard edge economic driver where everything happens faster with less cost. And that was a big idea. There’s a speed to trust.

Continue Reading...

In this episode we’ll cover:

  • Key aspects on How to REGAIN TRUST
  • Take Responsibility
  • Higher level and Strengthen the Relationship
  • The steps to how to regain trust



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If you want more from us check out more interviews:

Transformational Leadership

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